SALESFORCE SALESFORCE-AI-SPECIALIST VALID BRAINDUMPS PDF | VALID EXAM SALESFORCE-AI-SPECIALIST BRAINDUMPS

Salesforce Salesforce-AI-Specialist Valid Braindumps Pdf | Valid Exam Salesforce-AI-Specialist Braindumps

Salesforce Salesforce-AI-Specialist Valid Braindumps Pdf | Valid Exam Salesforce-AI-Specialist Braindumps

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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

TopicDetails
Topic 1
  • Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.
Topic 2
  • Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.
Topic 3
  • Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.
Topic 4
  • Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.
Topic 5
  • Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.

Salesforce Certified AI Specialist Exam Sample Questions (Q16-Q21):

NEW QUESTION # 16
Universal Containers (UC) wants to enable its sales team to use Al to suggest recommended products from its catalog.
Which type of prompt template should UC use?

  • A. Email generation prompt template
  • B. Flex prompt template
  • C. Record summary prompt template

Answer: B

Explanation:
Universal Containers (UC) wants to enable its sales team to leverage AI to recommend products from its catalog. The best option for this use case is a Flex prompt template.
A Flex prompt template is designed to provide flexible, customizable AI-driven recommendations or responses based on specific data points, such as product information, customer needs, or sales history. This template type allows the AI to consider various inputs and parameters, making it ideal for generating product recommendations dynamically.
In contrast:
A Record summary prompt template (Option A) is used to summarize data related to a specific record, such as generating a quick summary of a sales opportunity or account, but not for recommending products.
An Email generation prompt template (Option B) is tailored for crafting email content and is not suitable for suggesting products based on a catalog.
Given the need for dynamic recommendations that pull from a product catalog and potentially other sales data, the Flex prompt template is the correct approach.
Salesforce Reference:
Salesforce Prompt Templates Overview: https://help.salesforce.com/s/articleView?id=000391407&type=1 Flex Prompt Template Usage: https://developer.salesforce.com/docs/atlas.en-us.salesforce_ai.meta/salesforce_ai/prompt_flex_template


NEW QUESTION # 17
Universal Containers (UC) is implementing Einstein Generative AI to improve customer insights and interactions. UC needs audit and feedback data to be accessible for reporting purposes.
What is a consideration for this requirement?

  • A. Storing this data requires Data Cloud to be provisioned.
  • B. Storing this data requires a custom object for data to be configured.
  • C. Storing this data requires Salesforce big objects.

Answer: A

Explanation:
When implementingEinstein Generative AIfor improved customer insights and interactions, theData Cloud is a key consideration for storing and managing large-scale audit and feedback data. TheSalesforce Data Cloud(formerly known asCustomer 360 Audiences) is designed to handle and unify massive datasets from various sources, making it ideal for storing data required for AI-powered insights and reporting. By provisioningData Cloud, organizations likeUniversal Containers (UC)can gain real-time access to customer data, making it a central repository for unified reporting across various systems.
* Audit and feedback datagenerated by Einstein Generative AI needs to be stored in a scalable and accessible environment, and theData Cloudprovides this capability, ensuring that data can be easily accessed for reporting, analytics, and further model improvement.
* Custom objectsorSalesforce Big Objectsare not designed for the scale or the specific type of real- time, unified data processing required in such AI-driven interactions.Big Objectsare more suited for archival data, whereasData Cloudensures more robust processing, segmentation, and analysis capabilities.
References:
* Salesforce Data Cloud Documentation:https://www.salesforce.com/products/data-cloud/overview/
* Salesforce Einstein AI Overview:https://www.salesforce.com/products/einstein/overview/


NEW QUESTION # 18
Universal Containers is using Einstein Copilot for Sales to find similar opportunities to help close deals faster.
The team wants to understand the criteria used by the copilot to match opportunities.
What is one criteria that Einstein Copilot for Sales uses to match similar opportunities?

  • A. Matched opportunities were created in the last 12 months.
  • B. Matched opportunities are limited to the same account.
  • C. Matched opportunities have a status of Closed Won from last 12 months.

Answer: C

Explanation:
WhenEinstein Copilot for Salesmatches similar opportunities, one of the primary criteria used is whether the opportunities have astatus of Closed Wonwithin thelast 12 months. This is a key factor in identifying successful patterns that could help close current deals. By focusing on opportunities that have been recently successful, Einstein Copilot can provide relevant insights and suggestions to sales reps to help them close similar deals faster.
For more information, reviewSalesforce Einstein Copilot documentationrelated toopportunity matching and sales success patterns.


NEW QUESTION # 19
Universal Containers (UC) is looking to improve its sales team's productivity by providing real-time insights and recommendations during customer interactions.
Why should UC consider using Agentforce Sales Agent?

  • A. To track customer interactions for future analysis
  • B. To automate the entire sales process for maximum efficiency
  • C. To streamline the sales process and increase conversion rates

Answer: C

Explanation:
Agentforce Sales Agent provides real-time insights and AI-powered recommendations, which are designed to streamline the sales processand help sales representatives focus on key tasks toincrease conversion rates. It offers features like lead scoring, opportunity prioritization, and proactive recommendations, ensuring that sales teams can interact with customers efficiently and close deals faster.
* Option A: While tracking customer interactions is beneficial, it is only part of the broader capabilities offered by Agentforce Sales Agent and is not the primary objective for improving real-time productivity.
* Option B: Agentforce Sales Agent does not automate the entire sales process but provides actionable recommendations to assist the sales team.
* Option C: This aligns with the tool's core purpose of enhancing productivity and driving sales success.


NEW QUESTION # 20
Universal Containers (UC) plans to automatically populate the Description field on the Account object.
Which type of prompt template should UC use?

  • A. Field Generation prompt template
  • B. Sales Email prompt template
  • C. Flex Prompt template

Answer: A


NEW QUESTION # 21
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